Standard Delivery (details below): 2-4 working days - Complimentary
Express Delivery (details below): 1-3 working days - Complimentary
Saturday Delivery (details below): Saturday morning and in selected locations only - Complimentary
Concierge delivery (details below): Delivers same day (depending on items availability) or any day, within a 2-hour time slot of your choice, in selected stores only - Complimentary
Collect in store (details below): Same day (depending on items availability) or within 5 working days, in selected stores only - Complimentary
STANDARD DELIVERY:
DEPENDING ON WHEN YOU PLACE YOUR ORDER, IT WILL ARRIVE IN 2-4 WORKING DAYS (4-6 FOR MONACO). STANDARD ORDERS PLACED ON SATURDAYS AND SUNDAYS WILL BE PROCESSED ON THE FOLLOWING WORKING DAY. PLEASE NOTE THAT ORDERS FOR SPECIAL PRODUCTS CAN TAKE UP TO 5 DAYS TO BE DELIVERED. THE ESTIMATED DELIVERY TIME IS DISPLAYED DURING YOUR ORDER PLACEMENT.
Express Delivery:
Depending on the time of day that you place your order and the items availablity, your order will arrive in 1-3 working days.
Express orders placed on Saturday and Sunday will be processed on the following working day.
Please note that orders for some products or countries may take up to 8 working days to be delivered. The estimated delivery time will be displayed during your order placement.
Saturday Delivery:
Saturday delivery is available for orders shipping to France, Germany, Italy, Spain, and United Kingdom. Some area may not be covered. Please enter your zip code at checkout to confirm eligibility.
Orders placed from Monday to Thursday before 12 noon can be delivered on that Saturday the same week, between 9am and 12 noon
All orders placed on Thursday after 12 noon, Friday, Saturday or Sunday for Saturday delivery will be delivered on Saturday of the following week.
Concierge delivery
Experience our exclusive, personal and highly flexible delivery service by CELINE messengers. Concierge delivery is available in selected stores and for some products.
Depending on items availability, Concierge orders may be delivered the same day (between 18h-22h) or within a 2-hour time slot of your choice (from Monday to Saturday, between 10am and 10pm).
Please call our Client Service to schedule your concierge delivery.
Collect in Store:
Pick up your order in a selected CELINE store.
Your order can be ready for in-store pickup as early as the day you place it or within 8 working days, depending on stock availability. Estimated preparation time will be displayed during order placement.
Orders placed on Sunday for in-store pickup will be processed the next working day. You will be notified via email and SMS when your order is ready for collection.
Please be prepared to present the following when picking up your order:
- your original method of payment or Paypal confirmation email;
- your valid, government-issued ID;
- your order confirmation email.
If you have authorized representative to pick up your order, they will be required to present the following:
- your original method of payment or Paypal confirmation email;
- your valid, government-issued ID;
- your order confirmation email; >br /> 4 - a valid, government-issued ID for the person named in the authorization letter.
Please collect your order within 15 days or we will refund your original method of payment.
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