SUGGESTIONS
¥ 90,200
CALL FOR AVAILABILITY +81 3 5414 1401
FROM MONDAY TO SUNDAY 10AM - 8PM (LOCAL TIME)
GET THE LATEST NEWS ABOUT CELINE SHOWS, EXCLUSIVE LAUNCHES, EVENTS, AND MORE.
GET THE LATEST NEWS ABOUT CELINE SHOWS, EXCLUSIVE LAUNCHES, EVENTS, AND MORE.
PLEASE SELECT YOUR COUNTRY/REGION
EUROPE
NORTH AMERICA
ASIA (country/region)
MIDDLE EAST
SOUTH AMERICA
OCEANIA
LANGUAGE
PLEASE NOTE THAT CHANGING YOUR LOCATION WILL REMOVE ALL ITEMS FROM YOUR ORDER
Products can only be delivered to addresses in Japan.
Products will be delivered within 2 to 7 days of receiving your order (excluding New Year holidays and Celine’s designated non-operation days). Delivery may require up to some extra days if the items are transferred from one of our stores.
Please understand we cannot deliver within the above timeframe if the product you have purchased is not in stock or sold out.
Standard Delivery: 2-3 working days (details below) - Complimentary
Depending on the time of day that you place your order, your order will arrive in 2-3 business days. You can select the nominated delivery date and time from the available calendar and time slot.
-Delivery time slot: Morning, 2pm-4pm, 4pm-6pm,6pm-8pm, 7pm-9pm
If the items are available soon, orders placed from Monday to Friday before 2pm will be shipped on the same day, all orders placed on Friday to Sunday will be shipped on the next business day.
Collect in store: Next day or within 5 business days – Complimentary Pick up your order in a select Celine store (Omotesando/Ginza/Azabudai/Midosuji/Yokohama Takashimaya/Osaka Takashimaya/Nagoya Takashimaya). Your order can be ready for in-store pickup as early as the day you place it or within 3 business days, depending on stock availability. Estimated preparation time will be displayed during order placement. Please collect your order within 14 days or we will refund your original method of payment.
Even if you designate the delivery day and time, the delivery may be delayed due to traffic conditions, the location of your home, etc.
Products purchased on this online store or via telephone may be returned or exchanged, within fourteen (14) days from the receipt of the article.
Returns can be processed via posting or at the following retail stores. Exchanges can only be done at the following retail stores. (Omotesando/Ginza/Azabudai/Kobe store)
In order to promptly service you, please contact CELINE Client Service in advance and fill out the "Return Request Form" with the reason for return or exchange when visiting the store for return/exchange or when sending products back. If CELINE does not receive prior notification, CELINE may not be able to process your request.
Regarding "Return Conditions", please confirm the following section.
PLEASE NOTE THAT WE ARE UNABLE TO ACCEPT RETURN FOR THE FOLLOWING:
- Where more than 14 days have lapsed since the delivery of the product or collection of the product in a CELINE store;
- Products that have been used, worn or show signs of use after delivery (notably creases, twists, scratches, loose threads, stains, odor). Shoe outsoles are extremely fragile. To be eligible for return, they must remain unmarked and in their original condition. To avoid any damage, CELINE recommend trying on the shoes on a clean, carpeted surface;
- Beauty products (such as lipsticks perfumes (or fragrances), perfume refills) and candles ; if such products have been opened or used. For health and hygienic reasons, such products must be returned intact, in their original condition and packaging.
- Products that have been repaired or altered;
- Adjusted/altered frames or eyewear with lenses replaced;
- Personalized items and special-order items such as made-to-order;
- Where a part of the product or accessories (packaging, instruction booklet, etc.) is missing upon return;
- Where the security tag (ancillary tag) has been removed (please try on products with the tags on);
- Products that have been exchanged;
- Where the product is not accompanied with the original receipt.
- Sale items (We can not accept any exchange and return requests.)
For exchanges, the eligible products for exchange will be products of the same value or higher that are in stock at the above-mentioned retail stores.
If you repeatedly return or exchange items, CELINE may refuse to accept further orders from you. Please contact CELINE Client Service for details.
Maximum quantity reached.
For more information, please contact our Client Services.
Call for Availability +81 3 5414 1401
Monday to Sunday: 10 AM - 8 PM (Local Time)
When you pre-order, you are reserving an item that is not yet available for sale.
Your payment will be processed when you place your order or shortly after.
You may cancel your order at any time, as long as the item has not been shipped (and after the shipping
by using your withdrawal right).
Usual return conditions apply.
At this time, pre-order items may not be purchased with in-stock products and must be ordered separately.
LOST CONNEXION, PLEASE RESET THE LAUNCH